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The Complaint Letter for Misrepresentation is a document that is used to formally lodge a complaint with a company regarding a product or service that has been misrepresented. The document begins with the account holder's information, including their first name, last name, and address. It is then addressed to the recipient, specifying their name and address.
The letter is dated with the current date and starts with a salutation, addressing the recipient as 'dear sir/madam'. The purpose of the letter is clearly stated in the subject line, which is 'complaint for misrepresentation'. The writer explains that they are writing to lodge a complaint with the company regarding a specific product or service.
The writer provides details about the purchase of the product or service, including the date of purchase, the price paid, and the location of the purchase. They mention that the decision to purchase was based on the features, qualities, and performances presented by the salesperson or in the product/service description in the company's catalogue, advertisement, or website.
The writer then goes on to describe how the promised performance of the product or service has failed to meet their expectations. They provide specific details about the performance issues they have encountered, highlighting the ways in which the product or service has not lived up to the claims made by the company.
The writer explains that these performance issues have caused damages to their company. They summarize both tangible and intangible damages resulting from the performance issues. The damages could include financial losses, wasted time and resources, and any other negative impacts on the company.
To resolve the problem, the writer states that their company would like to cancel the purchase contract and request a full refund of the purchase price. They also request compensation in the amount of $compensation_amount for the loss in money, valuable time, and resources due to the problems encountered as a result of the misrepresentation.
The writer mentions that they have enclosed copies of the purchase record and supporting information for the recipient's reference. They conclude the letter by stating that if they do not receive a response within seven (7) days for a resolution to this problem, their company will seek legal action against the recipient.
In summary, the Complaint Letter for Misrepresentation is a detailed document that outlines the complaint regarding a misrepresented product or service. It provides a thorough description of the purchase, the promised performance, the actual performance issues, and the resulting damages. It also clearly states the desired resolution and the consequences of not addressing the complaint in a timely manner.
1. Provide account information: Fill in the account holder's first name, last name, and address in the designated fields.
2. Address the recipient: Specify the name and address of the recipient of the complaint letter.
3. Date the letter: Write the current date on the letter.
4. Salutation: Begin the letter with a salutation, addressing the recipient as 'dear sir/madam'.
5. Subject line: Clearly state the purpose of the letter in the subject line, which should be 'complaint for misrepresentation'.
6. Explain the purchase details: Provide information about the purchase, including the date, price, and location.
7. Describe promised performance: Explain the features, qualities, and performances presented by the salesperson or in the product/service description.
8. Highlight performance issues: Describe how the promised performance has failed to meet expectations, providing specific details.
9. Specify damages: Summarize the damages caused by the performance issues, including financial losses and other negative impacts.
10. Request resolution: State the desired resolution, which is to cancel the purchase contract and request a full refund of the purchase price.
11. Request compensation: Specify the amount of compensation requested for the loss in money, time, and resources.
12. Enclose supporting information: Include copies of the purchase record and any other relevant supporting documents.
13. Set a deadline: State that a response is expected within seven (7) days for a resolution to the problem.
14. Mention legal action: Inform the recipient that legal action will be pursued if the complaint is not addressed in a timely manner.
15. Sign off: Conclude the letter with a closing, such as 'yours sincerely', followed by the account holder's first name and last name.
16. Enclosures: List any enclosed documents for reference.