Complaint Letter - Product / Service

Seeking a Refund

No. of Credits Required: 1 |

Document Preview:


An email or letter of complaint to the seller regarding defective products / services. It requests for urgent action regarding the damaged goods / services and set a deadline for remediation.

This complaint letter or email addresses a product / service that was received has been found to be defective and thus, includes an explanation on why it is deemed to be a defective product. 

The document seeks urgent attention to resolve the defective product and offers an action to rectify the defects. 

How to use this Document? 

This complaint letter to the seller regarding defective products should be carefully read by the Sender and the Seller

This complaint letter may be used upon receiving defective products or bad services and thus, prompting the sender to have complaints as a result of a possible loss. 

The document may also be used to seek compensation for defective products or bad services.

How to Tailor this Document for Your Need?


1. Create Document: Click “Create Document” button and the document will be prepared with your account details automatically filled in.

2. Please fill in any additional information by following the step-by-step guide on the left hand side of the preview document and click the “Next” button.

3. When you are done, click the “Get Document” button and you can download the document in Word or PDF format.

4. Please review the document carefully and make any final modifications to ensure that the details are correct before sending to the addressee.

Document Type:

Letter / e-mail / note / correspondence


Personal > Complaints and Apologies > Complaint Letter










defective product


bad services




DocPro Legal

DocPro Legal is a team of legal professionals with a passion for making quality documents and legal contract templates widely available to the public through cutting edge technology. Our lawyers are qualified in numerous common law jurisdictions including the United Kingdom, Australia, New Zealand, India, Singapore and Hong Kong. We have experience in major law firms and international banks with expertise in business, commercial, finance, banking, litigation, family, succession and company laws.