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Complaint Letter to Airline

Missing Mileage Request

This is a complaint letter to the airline on missing mileages and seeking credit for the missing miles. The customer explains a potential reason for the lack of credit and requests that the customer service team credit him/her with the air miles.

How to use this Document?

This complaint letter to the airline may be used upon a passenger finding out that they have missing mileage credits on their account. 

The information to find the missing credits must be provided by the customer including flight number, departure time, delayed hours and actual arrival time.

The effects of the delay and the complainant's loss should be explained with documents in support. 


How to Tailor the Document for Your Need?

  1. Create Document: Click the “Create Document” button and the document will be prepared with your account details automatically filled in.

  2. Please fill in any additional information by following the step-by-step guide on the left-hand side of the preview document and clicking the “Next” button.

  3. When you are done, click the “Get Document” button and you can download the document in Word or PDF format.

  4. Please review the document carefully and make any final modifications to ensure that the details are correct before sending it to the addressee.


flight delay
long wait
loss in business opportunity
mental stress
financial loss
loss of amenities
missing mileage
potential reason
problem with mileage
seeking credit
letter of complaint
address issues

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