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Online Auction Terms and Conditions

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Document Description

These Terms and Conditions govern the use of an online auction platform where sellers can list items for sale and buyers can place bids. The platform acts solely as a facilitator and is not a party to any transaction between users. Users are responsible for exercising their own judgment when engaging with other buyers or sellers, and the platform disclaims liability for disputes arising from transactions.

To access the service, users must complete a registration process and confirm that they are at least 18 years old and legally capable of entering into binding contracts. The platform reserves the right to suspend or deny access at its discretion. Users must provide accurate and lawful information when registering, listing, or bidding, and grant the platform a non-exclusive license to use this information for operational purposes. Account security, including passwords and verification codes, is the responsibility of the user, and any losses from unauthorized use are borne solely by the user.

While the platform strives for uninterrupted access, it cannot guarantee continuous availability, which may affect bidding or sales. Buyers and sellers must comply with applicable laws when conducting transactions, including shipping items internationally. Sellers must be the legal owners of the goods, provide accurate descriptions, and refrain from manipulating bids or contacting buyers directly outside the platform. Buyers are obligated to complete purchases if they hold the highest bid and sellers have accepted it, subject to legal exceptions.

The platform collects and uses personal data in accordance with its privacy policy. It reserves the right to issue warnings, suspend, or terminate user accounts for breaches of these terms, fraudulent activity, or non-payment. Liability for the quality, legality, or safety of listed items is disclaimed, and users release the platform from any claims arising from use of the service.

Intellectual property rights, including trademarks and branding, remain with their respective owners. The platform is governed by Hong Kong law, and disputes should be resolved in good faith, with notices and communications directed to the company through specified channels. Events beyond reasonable control, such as technical failures or natural disasters, may affect service performance without liability to the platform

How to use this document?

1. Review and Customize – Read through the entire template carefully. 

2. Incorporate into Your Platform – Publish the finalized terms on your website or app, ensuring users must accept them during registration, bidding, or listing an item. Make them easily accessible for reference at any time.

3. Maintain and Update – Regularly review the terms to ensure compliance with local laws and platform policies. Update the template whenever there are changes to auction rules, fees, privacy practices, or dispute resolution procedures.

 

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