This is an email notifying the failure of automatic renewal (incorrect credit card information), informing them of suspension/ termination of services.
This email informs the customer that his/ her account has not been renewed as the attempts to bill his/ her credit card are unsuccessful and the account will be temporarily suspended until the problem is solved. The customer will be kindly asked to log in to his/ her account and update his/ her credit card information by using the email address where he/ she received this notice.
This document can be used as a template for an email notifying the failure of automatic renewal (incorrect credit card information), informing them of suspension/ termination of services.
Details of the customer's account should be included such as the name of the customer, account number, and expiry date.
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failure to renew,
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