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Document Description
The document titled 'Apology Letter - Payment' is a formal letter that is used to apologize for a delay or omission in issuing an invoice to a customer. The letter is addressed to the recipient, who is referred to as 'title last'. The document begins with the account information, including the account job company, account address, account phone number, and account email. The letter starts with a salutation, 'Dear title last', followed by an expression of sincere apology for the delay or omission in issuing the invoice.
The letter explains that the enclosed invoice is for the amount of 'currencyamount' and is for the services rendered or products provided on a specific date. It acknowledges that the delay in issuing the invoice was due to a clerical error, system error, or unforeseeable circumstances.
The document emphasizes that the invoice is dated 'date' and therefore, the payment for the invoice is due now. The recipient is requested to pay the amount within 10 days of receiving the letter. The sender assures the recipient that they are available to address any queries or issues.
The letter concludes with another apology for the inconvenience caused and expresses gratitude for the recipient's valued business. It is signed by the account first name and account last name, along with the account job title at account job company.
How to use this document?
1. Begin by entering the account information, including the account job company, account address, account phone number, and account email.
2. Address the recipient of the letter, using their title and last name.
3. Start the letter with a sincere apology for the delay or omission in issuing the invoice.
4. Enclose the invoice with the letter, specifying the amount of currency and the date of the services rendered or products provided.
5. Explain the reason for the delay, attributing it to a clerical error, system error, or unforeseeable circumstances.
6. Emphasize that the invoice is dated 'date' and that the payment is now due.
7. Request the recipient to pay the amount within 10 days of receiving the letter.
8. Assure the recipient that you are available to address any queries or issues.
9. Conclude the letter with another apology for the inconvenience caused and express gratitude for the recipient's valued business.
10. Sign the letter with the account first name, account last name, and account job title at account job company.
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