This is a letter of complaint about the incorrect invoice stating that no purchase order has been given or that the items ordered are faulty and demanding the revocation or rectification of billing error of the original invoice.

This letter of complaint expresses disappointment in regards to the error in invoicing. Hence, to mend a business relationship, this letter template may be used to seek explanations for the billing error.

This letter seeks urgent attention, in which the complaint should prompt an answer to why the invoice is incorrect. You may use this document to demand immediate rectification of error or revocation of the original invoice/bill. 

How to use this Document?

The Individual Company and Customer should carefully read this document.

The specific order date, order details, and delivery date should be clearly stated in the complaint letter. If no purchase order has been made, it should be made clear.

The document should be sent within a month of delay to ensure the company will take prompt action.

If either party wishes to amend the agreement in the future, both parties should agree to do so, and the original agreement and amendments should be recorded in writing and signed by both parties.