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Apology Letter - Payment

Mistake in Receipt Issued

Address a payment mistake and apologize with this letter template. Show professionalism and maintain good relations with customers.

How to Tailor the Document for Your Need?


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Document Description

This document can be used as a template for an apology letter to customer for a mistake made in a recent receipt issued to the customer  It explains the cause(s) of such error and informs the customer about the rectification made.

How to use this Document?

This document should be carefully read by the Individual Customer and Company.

The document should be issued soon after the discovery of the relevant mistake.  

Upon the discovery, the sender company may use this document to offer a sincere apology for their relevant mistake and the inconvenience caused to its customer. The corrected receipt should be enclosed with the letter.

Customer information, receipt number. receipt date should be included in the letter.


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