This document can be used as a template for an apology letter to customer for a mistake made in a recent receipt issued to the customer It explains the cause(s) of such error and informs the customer about the rectification made.
This document should be carefully read by the Individual Customer and Company.
The document should be issued soon after the discovery of the relevant mistake.
Upon the discovery, the sender company may use this document to offer a sincere apology for their relevant mistake and the inconvenience caused to its customer. The corrected receipt should be enclosed with the letter.
Customer information, receipt number. receipt date should be included in the letter.
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Please review the document carefully and make any final modifications to ensure that the details are correct before sending to the addressee.
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