Complaint Letter - Payment

Collection Error

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Description:

A letter of complaint regarding a recently received collection letter. It explains why the collection letter was wrongly issued and seeks an explanation for it. It also demands an apology and assurance that it will not happen again.

We were surprised and frankly annoyed to find a [threatening] collection [letter / reminder] asking for the amount of [amount]. Our records show that we have settled all our outstanding balances and we owe you nothing.

Document Type:

Letter / e-mail / note / correspondence

Category:

Business > Goods and Services > Credit / Invoice / Payment / Demand Letter

 
Keywords:

surprised

,  

annoyed

,  

collection letter

,  

asking for

,  

record

,  

settled

,  

outstanding balance

,  

owe

,  

explanation

,  

settle promptly

,  

demand an apology

,  

assurance

,  

customer

,  

client

,  

collection

,