A letter of complaint regarding an error in an invoice for products which is different from the amount in the quotation. It also states the action being taken in reconciling the difference and requests an amendment to the invoice.
The delivery of the products arrived and the Complainants were surprised to find that the invoice amount does not correspond to the price quoted on the quotation.
Hence, this letter of complaint about an error in an invoice for products requests urgency for the Billing Department to amend the mistake that was made about the wrong amount of quotation.
This document should be carefully read by the Individual Complainant and Company.
The document can be used to complain to the Company's Billing Department on the incorrect invoice. It also urges the Company to act accordingly and amend the invoice.
This complaint letter may be used upon receiving an invoice letter that state the wrong amount, whereby the document may be used in response.
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