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Rejection of Product Order

Lack of Credit

A letter/email to customers rejecting an order made due to the lack of credit.

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Document Description

The document titled 'Rejection of Product Order' is an important document that serves the purpose of informing the recipient that their product order cannot be processed due to a lack of credit in their account. The document begins with a formal salutation and expresses gratitude for the recipient's order. It then proceeds to explain the reason for the rejection, which is the credit department's belief that granting further credit might be difficult for the recipient to handle considering their current obligations. The document emphasizes the importance of the recipient's credit reputation and assures them that their credit will be reconsidered if their financial responsibilities are reduced in the future. The document suggests that the recipient continues to purchase from the sender on a cash on delivery basis. It concludes with a polite closing and the sender's contact information. The document is subject to the sender's terms and conditions, which can be found on their website.

How to use this document?


To use this document effectively, follow these steps:

 

1. Begin by addressing the recipient with a formal salutation and expressing gratitude for their order.

2. Clearly state the reason for rejecting the order, which is the lack of credit in the recipient's account.

3. Explain that the credit department believes granting further credit might be difficult for the recipient due to their current obligations.

4. Emphasize the importance of the recipient's credit reputation and assure them that their credit will be reconsidered if their financial responsibilities are reduced in the future.

5. Suggest that the recipient continues to purchase from the sender on a cash on delivery basis.

6. Close the document with a polite closing and provide the sender's contact information.

7. Remind the recipient that the document is subject to the sender's terms and conditions, which can be found on their website.

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