A letter/email to customers rejecting an order made due to the lack of credit.
We regret to inform you that we cannot proceed with your order due to the lack of credit in your account.
Our credit department believes that, because of your current obligations, additional credit might be difficult for you to handle at this time. Your credit reputation is too valuable to be placed in jeopardy. We will be delighted to reconsider granting you further credit should your financial responsibilities be reduced in the future. Please do let us know should your financial situation changes.
regret to inform,
lack of credit,