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Document Description
The document titled 'Response to Product / Goods Enquiry' is a formal response to a customer's inquiry about the company's products. It serves as a means to provide detailed information about the products, including their prices, services, warranties, and ordering process. The document starts with a polite greeting and expresses gratitude for the customer's interest in the products. It then proceeds to attach the company's latest catalogue and price list, which contain comprehensive details about the products.
The document emphasizes the convenience of ordering, offering multiple options such as online ordering through the company's website, email ordering, or phone ordering. It also mentions that ordering can be done easily and provides the necessary contact information for each method. The company encourages the customer to explore their full range of products on their website, which is mentioned as www.docpro.com.
The document concludes with a friendly closing and expresses the company's eagerness to receive the customer's order soon. Overall, the document aims to provide all the necessary information to the customer and facilitate a smooth and efficient ordering process.
How to use this document?
1. Express gratitude: Begin the response by expressing gratitude for the customer's interest in the company's products.
2. Attach catalogue and price list: Attach the company's latest catalogue and price list, ensuring that they contain comprehensive details about the products, services, warranties, and ordering process.
3. Provide ordering options: Inform the customer about the various options available for ordering, such as online ordering through the company's website, email ordering, or phone ordering. Clearly state the contact information for each method.
4. Encourage exploration of full product range: Mention the company's website and encourage the customer to explore their full range of products on the website.
5. Conclude with anticipation: Close the response with a friendly closing, expressing the company's eagerness to receive the customer's order soon.
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