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Document Description
A letter/email rejecting an offer/quotation of products from a firm. The email/letter states the reason(s) for not being able to accept the offer/quotation.
How to use this Document?
This letter should be carefully read by the customer and the supplier.
This letter should be used by the supplier to inform the customer that they cannot provide services to this customer for reasons such as unreasonable price terms, the urgency of the order.
The supplier should make it clear what are the terms and conditions of the order and that the customer has access to that information.
If applicable, the supplier should provide a contact to that customer so that they can negotiate and get a special quotation for that order. The supplier should also provide a reference code to that customer for the ease of access to the order history.
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