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Rejection of Product Order


A letter/email to customers rejecting an order made. It gives the reason for the rejection.

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Document Description

A letter/email to customers rejecting an order made. The customer has made an order that did not match the price range of the supplier. 

How to use this Document? 

This letter should be carefully read by the customer and the supplier. 

This letter should be used by the supplier when a customer requests an order that does not meet the price range that the customer is asking for.

The supplier should make it clear what are the terms and conditions of the order (including the price range of the product) and that the customer has access to that information. 

If applicable, the supplier should provide a contact to that customer so that they can negotiate and get a special quotation for that order. The supplier should also provide a reference code to that customer for the ease of access to the order history.


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