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01
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Document Description
Confirmation / Acknowledgement of purchase order from an existing customer / old client.
Thank you for your recent order, number [ORDER]. We at Company, are always pleased to have received an order from an old friend.
Your order (Order No.: [xxx]) for [quantity] of [product] is being processed and will be ready for shipment on [DATE]. It will be delivered to your delivery address on [DATE].
[Unfortunately, our stock of [product] has been depleted because of a delay in shipments from our supplier. We have been in great pains to keep up with the demand for this [product]. We have put your order for [product] on backorder and hope to have them on their way to you by [DATE].
[Payment will be Cash on Delivery.] [Delivery will be made within [x] days [after receiving the payment]. [We confirm that [amount] has been received [into our bank account / by cheque / by credit card / into our Paypal / Alipay / Wechat Pay account.]
How to use this Document?
Confirmation / Acknowledgement of purchase order from an existing customer / old client.
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