Product / Goods Follow Up

The document titled 'Product / Goods Follow Up' is an important communication tool used by a company to follow up on a product enquiry. It serves as a formal response to a customer's inquiry about the company's products. The document starts with a salutation and expresses gratitude for the customer's interest in the products. It then proceeds to provide important information regarding the availability of the products and the impact of current market conditions on pricing and stock availability.

 

The document begins by acknowledging the popularity of the products and informing the customer that the company's stocks are currently limited. It emphasizes the importance of placing an order as soon as possible to ensure timely delivery. The document also highlights the possibility of price increases for future batches due to the rising costs of components or raw materials.

 

Furthermore, the document informs the customer that the company will no longer keep stock of the mentioned product/model once the current stock runs out. This information is crucial for the customer to make an informed decision regarding their purchase.

 

The document concludes by reiterating the validity of the original quotation until a specific date and expressing the company's appreciation for the customer's understanding and interest in their products. It assures the customer that their order will be processed efficiently.

 

Overall, this document serves as a detailed follow-up response to a product enquiry, providing important information about stock availability, pricing, and the urgency of placing an order.

How to use this document?

1. Acknowledge customer's enquiry: Begin the document by expressing gratitude for the customer's interest in the company's products and acknowledging their enquiry.

2. Inform about stock availability: Clearly state that the company's stocks are currently limited due to the popularity of the products. Emphasize the importance of placing an order as soon as possible to secure timely delivery.

3. Explain potential price increase: Inform the customer about the possibility of price increases for future batches due to the rising costs of components or raw materials. Highlight the urgency of placing an order to avoid paying a higher price.

4. Mention stock depletion: Notify the customer that the company will no longer keep stock of the mentioned product/model once the current stock runs out. This information is crucial for the customer to make an informed decision.

5. Reiterate quotation validity: Reassure the customer that the original quotation will remain valid until a specific date. Encourage them to take advantage of the current pricing.

6. Express appreciation and efficiency: Conclude the document by expressing gratitude for the customer's understanding and interest in the products. Assure them that their order will be processed efficiently.