Product / Goods Order

The document titled 'Product / Goods Order' is an official communication between the sender and the recipient regarding a returned recorder. The document starts with the sender's account information, including the first name, last name, job title, and address. It is then addressed to the recipient, mentioning their title and last name, along with their address. The current date is also mentioned.

 

The sender expresses their regret upon learning about the need to return one of the recorders supplied to the recipient. They mention receiving a letter from the recipient regarding the return, but state that they have no trace of the returned recorder. The sender requests the recipient to provide more details about the packaging, addressing, and method of delivery of the returned recorder. They assure the recipient that once they receive this information, they will conduct a thorough investigation.

 

The sender also informs the recipient that they cannot provide a free replacement or grant the credit requested at the moment. However, they mention that if the recipient can wait for about 10 days, they might be able to replace the tape recorder. In such a case, the replacement would be charged to the recipient's account if further inquiries prove unsuccessful. The document ends with the sender's name, job title, and company.

 

Overall, this document serves as a formal response to the recipient's letter regarding the returned recorder. It highlights the sender's willingness to investigate the matter and potentially provide a replacement, but also clarifies the current limitations in fulfilling the recipient's request.

How to use this document?

1. Provide detailed information: Begin by entering the sender's account information, including their first name, last name, job title, and address. Then, address the document to the recipient, mentioning their title, last name, and address. Also, include the current date.

2. Express regret and request details: Apologize for the need to return one of the recorders and mention receiving the recipient's letter. However, state that there is no trace of the returned recorder and request the recipient to provide information about the packaging, addressing, and method of delivery.

3. Clarify limitations and potential replacement: Inform the recipient that a free replacement or credit cannot be provided immediately. However, mention the possibility of replacing the tape recorder after 10 days. Specify that if further inquiries are unsuccessful, the replacement will be charged to the recipient's account.

4. End with sender's details: Conclude the document by mentioning the sender's first name, last name, job title, and company.

Note: This guidance focuses on the practical steps to create the document and emphasizes the implications of each step rather than completing the document itself.