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Document Description
The Supplier explains why no trace of the returned goods and also asks for the kind of container in which it was packed.
How to use this Document?
Suppliers should address this letter to customers when giving an explanation as to why the return is not traced.
You should give a reason as to why you are unable to return the products on time. You are encouraged to show your sincerity by indicating your efforts to address the situation and stating the new solution.
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