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Response to Product / Goods Enquiry

Positive Response to Customer Request for Discount on Goods

Are you a supplier or manufacturer who has received a request from a customer asking for a discount after receiving price quotations of your products? Fill in your information into this letter template, download and send it to your potential customers!

How to Tailor the Document for Your Need?


Create Document

Click "Create Document" button and the document will be prepared with your account details automatically filled in.


Fill Information

Please fill in any additional information by following the step-by-step guide on the left hand side of the preview document and click the "Next" button.


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Review Document

Please review the document carefully and make any final modifications to ensure that the details are correct before sending to the addressee.

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Document Description

The document titled 'Response to Product / Goods Enquiry' is a formal written response to a customer's inquiry about the prices of the goods offered by the company. The document starts with the account job company's information, including the address, phone number, and email. It is then addressed to the recipient, using their title and last name.


The content of the document begins by expressing regret for the customer finding the prices too high. The company emphasizes that they strive to maintain competitive prices without compromising on quality. They also mention their continuous efforts to explore new manufacturing methods.


The company acknowledges the unique nature of the customer's trade and offers a discount of percentage% on the first order for symbolamount. This concession is made in the hope of establishing a business relationship with the customer. However, it is emphasized that this discount is the maximum the company can offer.


The document concludes by expressing the company's hope that the revised offer will encourage the customer to place an order. The author signs off with their first name and last name, along with their job title and company name.

How to use this document?

1. Provide account job company information: Fill in the account job company's address, phone number, and email in the designated fields.

2. Address the recipient: Enter the recipient's title and last name in the appropriate space.

3. Express regret and explain pricing: Begin the content by expressing regret for the customer finding the prices too high. Emphasize the company's commitment to quality and ongoing efforts to explore cost-effective manufacturing methods.

4. Offer a discount: Specify the discount percentage and the conditions for availing it on the first order. Make it clear that this is the maximum concession the company can provide.

5. Encourage placing an order: Express the company's hope that the revised offer will prompt the customer to place an order. Sign off with the author's first name, last name, job title, and company name.

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