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Document Description
Response to enquiry on one product, which is no longer in stock. Suggest an alternative product for the Customer to buy.
Thank you very much for your interest in [PRODUCT]. [PRODUCT] as you know, has been our best seller for [number] of years and have been a standard for [Type of Products] everywhere.
Sadly, [we are no longer distributing] PRODUCT] [is out of stock currently]. But to satisfy your need, we would like to suggest an alternative [ALTERNATIVE]. [ALTERNATIVE] works just as well as [PRODUCT] but at a fraction of the price. A few of our customers have already switched from PRODUCT] to [ALTERNATIVE] and so far the response has been overwhelmingly positive.
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This document is to Response to enquiry on one product, which is no longer in stock. Suggest an alternative product for the Customer to buy.
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