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Product / Goods Information Request / Enquiry

Retailer Enquiry on Missing Goods

Are you a retailer who wants to enquire why goods have not been delivered despite being dispatched? Fill in your information into this letter template, download and send it to your suppliers, manufacturers and more!


How to use this Document? 

Retailers or shop owners should address this letter to suppliers or manufacturers when asking for the reason why goods have not been delivered despite being dispatched.

As a retailer or shop owner, you are encouraged to ask for an explanation as to why goods have not yet been delivered. You may also choose to indicate your reliance on the dispatch notice to show urgency in receiving the goods. You should also ask when the goods can be delivered and let your customers know of the new date as soon as you hear back. 


How to Tailor the Document for Your Need?

1. Create Document: Click the “Create Document” button and the document will be prepared with your account details automatically filled in.
2. Please fill in any additional information by following the step-by-step guide on the left-hand side of the preview document and clicking the “Next” button.
3. When you are done, click the “Get Document” button and you can download the document in Word or PDF format.
4. Please review the document carefully and make any final modifications to ensure that the details are correct before sending it to the addressee.

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