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Complaint - Rejection / Return of Goods

Misrepresentation by Sales Representative

A letter/email rejecting the poor quality of the products recommended by the sales representative as alternate to the original model. It seeks a full refund for the products.

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01

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02

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03

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04

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Document Description

A letter/email rejecting the poor quality of the products recommended by the sales representative as alternate to the original model. It seeks a full refund for the products.

How to use the document?

This document is used when a product do not meet the expectations a user have. The problem regarding the product and the full amount of refund, including any other not part of the product's original cost, or otherwise, any type of compensation should be described. Most importantly, the above must be stated that it was under the condition where the sales representative made a misrepresentation. 

 

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