Cancellation of Order

Poor Quality

No. of Prokens Required: 1 |

Download Cancellation of Order in Word or PDF format

Document Preview:

Description:

A letter/email of complaint of poor quality product. The email describes the specific quality issues concerning the product, and requests a cancellation of order and suspension of supply of the product from the supplier. It also requests for possible compensation from the supplier and/or claim damages.

The delivery of [Products] arrived on [date]. We were disappointed with the quality of [Products] in the order. [They are not up to the usual standard of [previous orders] / [competitors] / [the sample provided].] / [[Products] do not conform to the quality [promised by you] / [expected for this product].]

[DESCRIBE THE SPECIFIC QUALITY ISSUE: e.g. easily breaks, does not work properly, flimsy, different colour, different size, does not fit, poor workmanship etc.]

[The number of complaints that I am receiving from my [customers / employees] are driving me to distraction.] [Many of our customers have asked for refunds.] / [We were left with no choice but to replace them with higher quality [Products] from another supplier].

Document Type:

Letter / e-mail / note / correspondence

Category:

Business > Goods and Services > Goods / Products

 
Keywords:

disappoint

,  

disappointment

,  

poor quality

,  

not up to standard

,  

refund

,  

distraction

,  

replace

,  

higher quality

,  

complaints

,  

suspend supply

,  

recall

,  

compensation

,  

investigate

,  

urgent attention

,  

business relationship

,  

damages

,  

dispose of

,  

inferior goods

,  

cancellation

,  

suspension

,  

order

,  

Related Documents