Rejection of Cancellation of Order

A letter/email of response to a product cancellation request. It rejects the product cancellation requests as invalid and states the reason(s) for the rejection by referring to the terms of sales.

How to use this Document? 

This letter should be carefully read by the customer and the supplier. 

This letter should be used by the supplier to explain that the customer's request to cancel to order has been declined and payment could not be refunded.

The supplier should make it clear what are the terms and conditions of the order (including key dates for sending notice of cancellation) and that the customer has access to that information. 

If applicable, the supplier should provide a contact to that customer so that they can negotiate and get a special quotation for that order. The supplier should also provide a reference code to that customer for the ease of access to the order history.

How to Tailor the Document for Your Need?

1. Create Document: Click “Create Document” button and the document will be prepared with your account details automatically filled in.
2. Please fill in any additional information by following the step-by-step guide on the left-hand side of the preview document and click the “Next” button.
3. When you are done, click the “Get Document” button and you can download the document in Word or PDF format.
4. Please review the document carefully and make any final modifications to ensure that the details are correct before sending to the addressee.