Rejection of Cancellation of Order

Immaterial Defect

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Description:

A letter/email of response to a product cancellation request. It states that cancellation or refund is impossible under the terms of sales, and replacement has been made/defects have been fixed.

We regret to inform you that [several] deliveries of the products have already been made and so cancellation is not possible. Under our terms of sales, [non-material defect in the quality of products] is not a valid reason to cancel the order. We have already [replaced the defective products] / [dispatched our engineers to resolve the issue that you have raised].

Document Type:

Letter / e-mail / note / correspondence

Category:

Business > Goods and Services > Goods / Products

 
Keywords:

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Author:

DocPro Legal

DocPro Legal is a team of legal professionals with a passion for making quality documents and legal contract templates widely available to the public through cutting edge technology. Our lawyers are qualified in numerous common law jurisdictions including the United Kingdom, Australia, New Zealand, India, Singapore and Hong Kong. We have experience in major law firms and international banks with expertise in business, commercial, finance, banking, litigation, family, succession and company laws.

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