Correspondence between Principle and Agent
Agent Complaining a Delay of Delivery
This document can be used as a template for the agent to complain about the principal's delay in delivery. It is a letter to the principal and it sets out the details of the delay and expresses the agent's concerns about the delay.
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Document Description
The document titled 'Correspondence between Principle and Agent' is an important piece of communication between a principle and an agent. It serves as a means to discuss sales made on the principle's account, commission and expenses payable. The document starts with an account first name and last name, followed by the account job address in a single line format. The date of the correspondence is mentioned as the current date.
The document is addressed to the recipient as 'dear sir/madam'. It encloses a statement showing the sales made on the recipient's account and the corresponding commission and expenses payable. The sender requests the recipient to confirm the figures mentioned in the statement so that they can credit the recipient with the amount due.
The sender explains that the disappointing sales are a result of the late arrival of goods that were ordered from the recipient on a specific date mentioned as 'madeorder'. The sender had contacted the recipient via fax/email to inquire about the delay, only to find out that the goods were not shipped until a later date mentioned as 'shippingdate'. As a result, the goods did not reach the sender until 'receivedate'.
The sender expresses their disappointment with the delay in delivery, as it has given an opportunity to the local agents of their competitors to be more active and capture a significant portion of the market share. The sender emphasizes that prompt delivery of orders is essential to maintain their hold on the market, especially considering the competition from other manufacturers who offer low prices and quick deliveries.
The document concludes with the sender signing off as 'yours faithfully' followed by the account first name, last name, and account job title.
How to use this document?
1. Confirm figures: Review the statement enclosed in the document and verify the sales made on the recipient's account, as well as the commission and expenses payable. This will ensure accurate accounting.
2. Credit amount due: If the figures mentioned in the statement are confirmed, credit the recipient with the amount due. This will complete the financial transaction.
3. Address late arrival of goods: Acknowledge the delay in the delivery of goods that were ordered from the recipient on 'madeorder'. Communicate the impact of the delay on sales and market share.
4. Emphasize prompt delivery: Highlight the importance of prompt delivery of orders to maintain a strong position in the market. Mention the competition from manufacturers offering low prices and quick deliveries.
5. Sign off: Conclude the correspondence by signing off as 'yours faithfully' followed by the account first name, last name, and account job title. This will provide a professional ending to the document.
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