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This is a letter of complaint about delay in order delivery stating the items ordered, expected delivery days & date and demanding immediate delivery or full refund of the order price.
This letter of complaint expresses disappointment in regards to the delay in order delivery. Hence, for the sake of mending a business relationship, this letter template may be used to seek explanations for the delivery delay.
This document should be carefully read by the Individual Company and Customer.
The specific order date, order details, and respective delivery date should all be clearly stated in the complaint letter. The resulting damages, both tangible and intangible, caused by the delay may also be listed.
The document should be sent within a month of delay to ensure prompt action will be taken by the company.
If either party wishes to amend the agreement in the future, both parties should agree to do so, and the original agreement and amendments should be recorded in writing and signed by both parties.