Letter of complaint about delay in order delivery stating the items ordered, expected delivery days & date and demanding immediate delivery or full refund of the order price.
This letter of complaint expresses disappointment in regards to the delay in order delivery.
Hence, for the sake of mending a business relationship, use this letter template to seek explanations for the delivery delay.
This letter seeks urgent attention, in which the complaint should prompt an answer to the reason why the promised delivery had yet to be received past the delivery date. The letter of the complaint also contains a template to explain the resulting damages the delivery delay as caused.
Therefore, use this document to demand an immediate delivery or a full refund of the order price/to prompt an order cancellation.
This document should be carefully read by the Individual Company and Customer.
The specific order date, order details, and respective delivery date should all be clearly stated in the complaint letter. The resulting damages, both tangible and intangible, caused by the delay may also be listed.
The document should be sent within a month of delay to ensure prompt action will be taken by the company.
If either party wishes to amend the agreement in the future, both parties should agree to do so, and the original agreement and amendments should be recorded in writing and signed by both parties.
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