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Complaint Letter to Supplier

Delay in Delivery of Goods

This is a letter of complaint about delay in order delivery stating the items ordered, expected delivery days & date and demanding immediate delivery or full refund of the order price.

This letter of complaint expresses disappointment in regards to the delay in order delivery. Hence, for the sake of mending a business relationship, this letter template may be used to seek explanations for the delivery delay.

How to use this Document?

This document should be carefully read by the Individual Company and Customer.

The specific order date, order details, and respective delivery date should all be clearly stated in the complaint letter. The resulting damages, both tangible and intangible, caused by the delay may also be listed. 

The document should be sent within a month of delay to ensure prompt action will be taken by the company.

If either party wishes to amend the agreement in the future, both parties should agree to do so, and the original agreement and amendments should be recorded in writing and signed by both parties.

How to Tailor the Document for Your Need?


1. Click the “Create Document” button and fill in the details of the parties. You can click the “Fill with Member’s Information” button to complete the party’s information with your personal or business information saved to your account.

2. Please fill in any additional information by following the step-by-step guide on the left-hand side of the preview document and click the “Next” button.

3. When you are done, click the “Get Document” button and you can download the document in Word or PDF format.

4. Please review the document carefully and make any final modifications to ensure that the details are correct before sending to the addressee. 

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