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Product / Goods Follow Up

Late / Missing Delivery

Follow up on late / missing delivery of the products / goods.

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Document Description

This is a draft letter to follow-up on a missing delivery of products / goods.

Time is of the essence for many businesses. A business could incur losses due to minor delays. Hence, if there are signs that a scheduled delivery may not go as planned, it might then be a good idea to write to the supplier in regards to this matter.

How to use this Document?

This letter should be a customer who has ordered for delivery.

Before using this letter, a customer should make sure they have checked the terms and conditions under their purchase agreement with the supplier. Usually, the agreement provides for policies in connection to late deliveries and compensation schemes that deal with these situations.


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