Complaint Letter - Product
Wrong Product Delivered
This is a template for a Complaint Letter regarding the delivery of an incorrect product. This letter is for businesses to use where the business will resell the goods delivered. It requests for replacement of goods, a refund/discount on the goods, and/or further compensation.
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Document Description
This is a template for a Complaint Letter regarding the delivery of an incorrect product. This letter is for businesses to use where the business will resell the goods delivered. It requests for replacement of goods, a refund/discount on the goods, and/or further compensation.
How to use this Document?
This complaint letter may be used upon receiving delivery of incorrect products and thus, prompts the receiver to lodge a letter of complaint about the wrong goods sent.
The date of delivery and detailed description of the incorrect/erroneous products should be stated in the Letter of Complaint. Pictures of the products should also be attached as evidence.
Customer information, such as address or bank account number, should be provided for the company to compensate/redeliver the products promptly.
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