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Complaint Letter - Product

Excess Quantity

A letter/email of complaint regarding the incorrect quantity of goods delivered. It explains that the excess goods are currently held in the warehouse and await further instructions from the manufacturer.

The delivery of [Products] arrived on [date]. We were surprised to find that the delivered quantity does not correspond to the order. Only [delivered quantity] has been received, and there is an excess of [ordered quantity] originally ordered. The additional products are in the warehouse and awaiting further instructions from the manufacturer.

How to use this Document? 


This letter expresses that there is an incorrect quantity of goods delivered. The delivered quantity is more than the promised quantity of goods. This letter seeks for the manufacturer to instruct the individual on what to do with the excess products.

How to Tailor the Document for Your Need?

  1. Create Document: Click the “Create Document” button and the document will be prepared with your account details automatically filled in.
  2. Please fill in any additional information by following the step-by-step guide on the left-hand side of the preview document and clicking the “Next” button.
  3. When you are done, click the “Get Document” button and you can download the document in Word or PDF format.
  4. Please review the document carefully and make any final modifications to ensure that the details are correct before sending it to the addressee.
promotional material
product specifications
excess goods
await, instructions, excess products
incorrect quantity

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