Complaint Letter - Product

An email or letter of complaint regarding incorrect quantity of goods delivered. It explains the inconvenience caused by the mistake and makes a request for immediate delivery of the undelivered goods

The Main Contents of This Document Addresses:

The delivery of [Products] arrived on [date]. Although we ordered [5 tonnes in 50-kg bags], only [80 bags] were delivered. Your carrier was unable to explain the shortage and we have not received any explanation from you.
We still need the full quantity ordered, so please arrange to deliver the remaining [20 bags] as soon as possible.

 

How to use this Document? 

This letter expresses disappointment in regards to the incorrect quantity of goods delivered. The delivered quantity is in contrary to the promised quantity of goods. 

Hence, for the sake of mending a business relationship, use this letter template to seek shipment of goods. 

This letter seeks urgent attention, in which the complaint states the inconvenience caused by the incorrect quantity of goods delivered. 

How to Tailor the Document for Your Need?

1. Create Document: Click “Create Document” button and the document will be prepared with your account details automatically filled in.
2. Please fill in any additional information by following the step-by-step guide on the left-hand side of the preview document and click the “Next” button.
3. When you are done, click the “Get Document” button and you can download the document in Word or PDF format.
4. Please review the document carefully and make any final modifications to ensure that the details are correct before sending to the addressee.