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An email or letter of complaint regarding incorrect quantity of goods delivered. It explains the inconvenience caused by the mistake and makes a request for immediate delivery of the undelivered goods.
The Main Contents of This Document Addresses:
The delivery of [Products] arrived on [date]. Although we ordered [5 tonnes in 50-kg bags], only [80 bags] were delivered. Your carrier was unable to explain the shortage and we have not received any explanation from you.
We still need the full quantity ordered, so please arrange to deliver the remaining [20 bags] as soon as possible.
This letter expresses disappointment in regards to the incorrect quantity of goods delivered. The delivered quantity is in contrary to the promised quantity of goods.
Hence, for the sake of mending a business relationship, use this letter template to seek shipment of goods.
This letter seeks urgent attention, in which the complaint states the inconvenience caused by the incorrect quantity of goods delivered.