Response to Product / Goods Enquiry

The document titled 'Response to Product / Goods Enquiry' is a formal response to an inquiry about a company's products. It serves as a communication tool between the company and the potential customer, providing important information and encouraging the customer to place an order.

 

The document begins with a salutation, addressing the recipient by their title and last name. This sets a professional tone and shows respect towards the recipient. The sender then expresses gratitude for the recipient's interest in their products, emphasizing the importance of the customer's inquiry.

 

The first paragraph of the document informs the recipient that the company has the required quantity of products in stock. This highlights the availability of the products and assures the recipient that their needs can be met. The sender also mentions that they have enclosed a price list and an order form, indicating that the recipient can easily proceed with placing an order.

 

The second paragraph provides additional information regarding the delivery process. The sender states that they will need a certain number of business days to prepare for the delivery. This ensures that the recipient is aware of the timeframe required for the company to fulfill their order. The sender also mentions the frequency of deliveries to the recipient's location, emphasizing the company's commitment to timely service.

 

The third paragraph serves as a call to action, urging the recipient to place their order by a specific date. This creates a sense of urgency and encourages the recipient to take immediate action. The sender also offers assistance in other ways, demonstrating their willingness to provide further support.

 

The document concludes with a closing statement, expressing the sender's anticipation of receiving the recipient's order. The sender signs off with their account first name and last name, as well as their job title and company name. This adds a personal touch and reinforces the professionalism of the communication.

How to use this document?

1. Express gratitude: Begin the response by expressing gratitude for the recipient's interest in the company's products.

2. Highlight product availability: Inform the recipient that the required quantity of products is in stock, ensuring that their needs can be met.

3. Provide price list and order form: Enclose a price list and an order form to facilitate the ordering process for the recipient.

4. Specify preparation time: Inform the recipient that a certain number of business days will be needed to prepare for the delivery.

5. Emphasize timely service: Mention the frequency of deliveries to the recipient's location to assure them of the company's commitment to timely service.

6. Create urgency: Urge the recipient to place their order by a specific date to create a sense of urgency.

7. Offer assistance: Let the recipient know that the company is available to provide assistance in other ways.

8. Anticipate order: Conclude the response by expressing anticipation of receiving the recipient's order and sign off with relevant details.