Complaint Letter - Product

  -  

Misrepresentation of Product


Document Name:
Complaint Letter - Product
Form:

Misrepresentation of Product

 
Document Type:

Letter / e-mail / note / correspondence

Category:

Business > Commercial / Marketing > Shipment, Delivery and Damages

 
 
Detailed Description:

A letter/email of complaint regarding misrepresentation of products. It requests for a replacement/ refund/ special discount on the goods.


When we purchased the [Product] on [date] (order no. [number]), it was represented in the [promotional materials / product specifications] that it is [of certain specifications / fully compatible with certain products]. After trying it out, we were shocked to find that was not the case. The [Product] does not work [as it was advertised] / [for us as we require it to be compatible with our existing [system / product].

 
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Keywords:

Purchase

;  

Represents

;  

Promotional Material

;  

Misrepresentation

;  

Misrepresenting

;  

Product Specifications

;  

Compatible

;  

Replacement

;  

Refund

;  

Full Refund

;  

Discount

;  

Urgent Attention

;  

Disappoint

;  

Complaint

;  

Return

;  

Good

;  

Product

;  

Complaint

;