This is a letter of complaint of frequent delay in order delivery stating the items ordered and expected delivery days. The letter firmly expresses dissatisfaction with the order delays and requests for punctual delivery in the future.

This letter of complaint expresses disappointment regarding the delay in order delivery. Hence, to mend a business relationship, this letter template may be used to seek explanations for the recurring delivery delays.

This letter seeks urgent attention, in which the complaint should prompt an answer to why there are recurring delays in the order. The letter also explains the resulting damage the late delivery has caused. You may use this document to demand an immediate delivery or a full refund of the order price/to prompt an order cancellation. 

How to use this Document?

This document should be carefully read by the Individual Company and Customer.

The specific order date, order details, and delivery date should be clearly stated in the complaint letter. The resulting damages, both tangible and intangible, caused by the delay may also be listed. 

The document should be sent within a month of delay to ensure the company will take prompt action.

If either party wishes to amend the agreement in the future, both parties should agree to do so, and the original deal and amendments should be recorded in writing and signed by both parties.