Complaint Letter - Product

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Description:

An email or letter of complaint regarding incorrect quantity of goods delivered. It explains the inconvenience caused by the mistake and makes a request for immediate delivery/a refund of the undelivered goods

The delivery of [Products] arrived on [date]. We were surprised to find that the delivered quantity does not correspond to the order. Only [delivered quantity] has been received, which is short of [ordered quantity] originally ordered. We attach photos of the delivered goods for your information. [The invoiced quantity was also incorrect.] [We signed the delivery note prior to inspecting the quantity, but as you can see from the photos, only [delivered quantity] has been delivered.]

Category:

Business > Goods and Services > Shipment, Delivery and Damages