Enquiry of Land Transport Service

The document titled 'Enquiry of Land Transport Service' is an important communication tool used to inquire about the delivery of a product. It serves as a formal request for the recipient to unpack and examine the delivered goods promptly and report any damages to both the sender and the carriers. The document consists of several sections, each serving a specific purpose.

 

The first section of the document includes the account job company and address in a single line format. This information helps identify the sender and provides contact details for further communication. The current date is also mentioned to establish the timeline of the inquiry.

 

The second section is the main body of the document, which begins with a salutation addressing the recipient as 'dear sir/madam.' The sender acknowledges the recipient's order number, indicating a previous transaction or agreement between the two parties. The sender informs the recipient that the product has been dispatched and requests them to unpack and examine it as soon as possible after delivery.

 

The third section emphasizes the importance of reporting any damages to both the sender and the carriers. This ensures that any issues with the delivered goods are promptly addressed and necessary actions are taken to resolve them. The recipient is advised to notify the sender and the carriers immediately in case of any damage.

 

The fourth section mentions the expected delivery date, referred to as 'eta' (estimated time of arrival). This information helps the recipient anticipate the arrival of the goods and plan accordingly.

 

The final section concludes the document with a closing remark and the sender's name, job title, and company name. This provides a formal ending to the inquiry and establishes the sender's identity and affiliation with the company.

How to use this document?

Guidance for using the 'Enquiry of Land Transport Service' document:

1. Fill in the account job company and address in the designated fields. Make sure to provide accurate and up-to-date information to ensure effective communication.

2. Enter the current date in the specified field to establish the timeline of the inquiry.

3. Address the recipient as 'dear sir/madam' in the salutation to maintain a professional tone.

4. Mention the recipient's order number, if applicable, to establish a reference to a previous transaction or agreement.

5. Clearly state that the product has been dispatched and request the recipient to unpack and examine it promptly after delivery.

6. Emphasize the importance of reporting any damages to both the sender and the carriers. Provide contact information for both parties to facilitate communication.

7. Mention the estimated time of arrival (eta) of the goods to help the recipient anticipate their delivery.

8. Conclude the document with a closing remark and include the sender's name, job title, and company name for identification purposes.

9. Ensure that the document is properly formatted and free of any spelling or grammatical errors before sending it to the recipient.

10. Keep a copy of the document for your records and reference in case of any future disputes or inquiries.