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Sales / Marketing Communication

Suspension of Service (COVID-19)

This is a template for sales communication to clients for suspension of service. Apart from notifying them of the closure, the sender also explains the cause of the suspension. 

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Document Description

The document titled 'Sales / Marketing Communication' is an important document that serves as a means of communication between the sender (account job company) and the recipient (first last). It is dated with the current date and is a letter addressed to the recipient.

 

The document begins with a salutation, 'Dear title last,' indicating that it is a formal communication. The sender, account job company, proceeds to inform the recipient about the suspension of services provided by shop name starting from August 31, 2022. The reason for the suspension is the government's new announcement regarding the COVID-19 arrangement.

 

The sender expresses regret for the inconvenience caused by the suspension and assures the recipient that they will contact customers who have reserved their services after August 31, 2022 to make alternate arrangements. The sender concludes the document by apologizing for any inconvenience caused and expressing their anticipation of meeting the recipient in person in the near future.

 

In summary, the document serves as a formal communication to inform the recipient about the suspension of services due to the government's COVID-19 arrangement. It expresses regret, provides information about alternate arrangements, and ends with a positive note.

How to use this document?


1. Inform about suspension: Begin the document by clearly stating that the services of shop name will be suspended starting from August 31, 2022, due to the government's COVID-19 arrangement.

2. Contact affected customers: Assure the recipient that the sender will contact customers who have reserved their services after August 31, 2022, to make alternate arrangements.

3. Apologize for inconvenience: Express regret for any inconvenience caused by the suspension of services.

4. End on a positive note: Conclude the document by expressing anticipation of meeting the recipient in person in the near future.

5. Sign off: End the document with a sincere closing, such as 'Yours sincerely,' followed by the sender's account first name and account last name, along with their job title and company name.

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