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Response to Product / Goods Enquiry

New Technology

Respond to an enquiry on a new technology developed by a company.

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01

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02

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03

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04

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Document Description

The document titled 'Response to Product / Goods Enquiry' is a written response to customers who have shown interest in a new technology. The document starts by expressing the importance of the document, stating that the new technology has attracted more attention than anticipated. It emphasizes the uniqueness of the technology, highlighting its features such as integration, appearance, color, storage, support, and format.

 

The document is addressed to a technology company and begins with a formal salutation. It expresses delight in the customers' interest and mentions that a product catalog showcasing the technology and related products is enclosed. It further mentions that the number of products is increasing rapidly, and the market share of the technology is growing daily.

 

The document assures the customers that they will be kept updated on the products and the development of the technology. It provides information on how to view the full range of products on the company's website and how to place orders online or by phone. The document concludes with a polite closing and the account details of the sender, including their first name, last name, job title, and company name.

How to use this document?


1. Acknowledge customer interest: Begin the response by expressing delight in the customers' interest in the new technology.

2. Highlight uniqueness: Emphasize the unique features of the technology, such as integration, appearance, color, storage, support, and format.

3. Enclose product catalog: Mention that a product catalog showcasing the technology and related products is enclosed.

4. Highlight product expansion: Inform the customers that the number of products is expanding rapidly.

5. Mention market share growth: State that the market share of the technology is increasing daily.

6. Promise updates: Assure the customers that they will be kept updated on the products and the development of the technology.

7. Provide website information: Share the company's website address where customers can view the full range of products.

8. Explain ordering process: Explain how customers can place orders online or by phone.

9. Conclude politely: End the response with a polite closing.

10. Include account details: Provide the account details of the sender, including their first name, last name, job title, and company name.

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