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Document Description
This is a template where the supplier reaches out to a frequent customer after the customer has discontinued orders with the supplier. The supplier has not previously received letters of complaint from the customer.
How to use this Document?
You can use this template when you want to reach out to a previously frequent customer about their lack of current orders. This letter shows sincerity and a desire to understand/fix any problems the customer may be experiencing.
You can customise the letter to suit your circumstances by creating discount codes or possible reasons for the discontinued orders.
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