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Reaching Out to Customer

Customer Has Discontinued Orders

This is a template where the supplier reaches out to a frequent customer after the customer has discontinued orders with the supplier. The supplier has not previously received letters of complaint from the customer.

How to use this Document?

 

You can use this template when you want to reach out to a previously frequent customer about their lack of current orders. This letter shows sincerity and a desire to understand/fix any problems the customer may be experiencing.

You can customise the letter to suit your circumstances by creating discount codes or possible reasons for the discontinued orders.

How to Tailor the Document for Your Need?

  1. Create Document: Click the “Create Document” button and the document will be prepared with your account details automatically filled in.

  2. Please fill in any additional information by following the step-by-step guide on the left-hand side of the preview document and clicking the “Next” button.

  3. When you are done, click the “Get Document” button and you can download the document in Word or PDF format.

  4. Please review the document carefully and make any final modifications to ensure that the details are correct before sending it to the addressee.

 
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