Apology Letter - Damaged Goods

Document Name:
Apology Letter
Damaged Goods
Document Type:
Letter / e-mail / note / correspondence
Business > Commercial / Marketing > Shipment
Detailed Description:
An email/letter of apology to customer regarding damaged goods during the delivery process. It apologies to the customer and confirms replacement of the goods and reimbursement. It also states that the company is taking steps to investigate the matter and ensure that similar incident will not happen in the future
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