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Service Agreement - Long Term


Looking for an agreement that favours your business as a customer? Our expertly drafted agreement ensures a regular and continuous supply of services from a service provider, intended for an indefinite period. Contact us today!

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Document Description

This article provides a sample service agreement template between two parties: a service provider and a customer. The agreement outlines the services to be provided by the provider, which will be carried out exclusively for the customer, with the priority given to the customer over other business activities undertaken by the provider. The provider is given full power and authority to act on behalf of the customer, negotiating or concluding any contract, in the name of the customer. The customer is obliged to ensure that the provider's personnel have full and free access to the customer's premises and all necessary information to perform the services required. The customer also has the responsibility to ensure the safety of the provider's personnel who visit any of its premises.

The agreement specifies that the provider shall provide accurate information on the services, promptly respond to customer inquiries, ensure that its personnel are suitably qualified with the necessary skills and experience to carry out the services, and comply with all laws and regulations. The customer shall be entitled to up-to-date information regarding the services and progress of performing the services.

The service period starts from the commencement date and continues for a specific number of months as agreed by both parties. The service agreement may be terminated howsoever caused by the provider or the customer, and upon termination, the provider must return all books, records, and documents relating to the customer's business. The provider must also inform the customer of any expected delays or problems that may prevent timely delivery of the services.

Overall, this service agreement template serves as a basis for parties seeking to enter into a service agreement that provides clear expectations and obligations for both the provider and the customer. The terms are defined and agreed upon, which helps to prevent disputes and misunderstandings in the future.

How to use this Document?

If you need to enter into a service agreement with another party, this document is a good place to start. Here are the steps you need to follow:

1. Read through the document and familiarise yourself with the terms and conditions.

2. Fill in the blanks with your information, including your name and address, the other party's name and address, and the service period.

3. Make sure you understand the definitions and statutory provisions outlined in section 1.

4. Review section 2, which outlines the services to be provided by the provider. If necessary, work with the provider to clarify any ambiguities or uncertainties.

5. Review section 3, which outlines your obligations as the customer. Make sure you are able to comply with these obligations.

6. Make any necessary edits or additions to the document to reflect your agreement with the other party.

7. Sign the agreement and have the other party sign it as well.

8. Keep a copy of the agreement for your records.

This document is a legally binding agreement, so it's important to read through it carefully and make sure you understand all the terms and conditions before signing. If you have any questions or concerns, don't hesitate to consult a legal professional. By following these steps, you can ensure that both you and the other party are clear on what is expected and that the services will be provided in a timely and satisfactory manner.


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