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A Service Agreement or Work Contract is a document that contains the terms and conditions between a Service Provider and a Customer. This agreement states the obligations and responsibilities of the Service Provider and the Customer. The agreement is drafted in favor of the Service Provider, who provides various services to the Customer regularly, continuously, or on a long-term basis, with the intention of continuing indefinitely.
The Service Provider Agreement contains definitions for terms used in the agreement and is interpreted in the context of the jurisdiction. The agreement includes the Services to be provided by the Service Provider and the obligations of the Customer. The Service Provider must provide exclusive services to the Customer, with full power and authority to act for the Customer, negotiate or conclude contracts in the Customer's name, or assume any liability or obligation.
The Service Provider's personnel must be qualified to provide the services required of the Service Provider under this Agreement. Upon termination of this Agreement, the Service Provider must return all books, records, and documents in its possession or control relating to the Customer's business. The Service Provider must notify the Customer promptly of any expected delays or problems in providing the Services, and any circumstances that may prevent proper and timely delivery of the Services.
The Customer is required to provide clear instructions to the Service Provider and cooperate with the Service Provider when reasonably requested during the Service Period. The Customer may request up-to-date and accurate information on the Services provided by the Service Provider, which the Service Provider must provide promptly during business hours. The Service Provider must comply with all laws and regulations applicable to the Services, including those relating to anti-bribery, anti-corruption, and data protection.
This Service Provider Agreement is suitable for independent contractors, domestic renovation, or other handy work. The document can be used as a Long-Term Service Provider Contract, Continuous Service Agreement, Customer Service Provider Partnership, Indefinite Service Agreement, or Service Level Agreement. The Service Provider Agreement is a legal document that outlines the Service Provider's obligations and responsibilities to the Customer, and the Customer's obligations and responsibilities to the Service Provider.
1. Introduction: A Service Agreement / Work Contract is useful for contract work, domestic renovation, or other handy work. This document outlines the terms and conditions between the Independent Contractor and the Customer.
2. Parties involved: The agreement outlines the parties involved - the Provider and the Customer - along with their respective business addresses.
3. Services and Service Period: The agreement defines the services that the Provider will provide and the duration of the service period.
4. Interpretation: The document clarifies the terms used in the agreement, such as Business Day, Commencement Date, Business Hours, Force Majeure, Location, and Services.
5. Provider's obligations: The Provider is responsible for providing the services described in Schedule 1, exclusively to the Customer. The Provider is obligated to prioritise the provision of services over any other business activities. The Provider's seconded personnel should be suitably qualified to perform the required services, and they must comply with all laws and regulations applicable to the Services, including anti-bribery, anti-corruption, and data protection.
6. Customer's obligations: The Customer is obligated to provide clear instructions to the Provider and cooperate where necessary during the Service Period. The Customer must ensure that the Provider's seconded personnel have full and free access to the Location and any information or records necessary for the Provider to perform its duties.
7. Other obligations: The Provider is obligated to notify the Customer promptly of any delays or problems in providing the Services, comply with all laws and regulations applicable to the Services, including those relating to anti-bribery, anti-corruption, and data protection. Additionally, the Provider must return or deliver all books, records, and documents in its possession or control and relating to the Customer's business upon termination of the agreement.
8. Conclusion: This Service Agreement is useful for establishing the terms and conditions between the Provider and the Customer. By following the steps outlined in the agreement, both parties can ensure a successful and professional working relationship.